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Novotel London Excel
4 stars

Novotel London Excel

7 Western Gateway Royal Victoria Dock, London, E16 1AA, United Kingdom
London, United Kingdom
See location+44 207 660 0677
From
RM 389
Cheapest

rate per night

8.2
Very good
based on 3174 reviews
3,174 reviews
Room type
Provider
Nightly total
Standard Room
RM 389
Double room
RM 428
Queen room
RM 465
115 more Novotel London Excel deals
115 more Novotel London Excel deals

Photos of Novotel London Excel

Overview

Situated within walking distance of Custom House for Excel DLR Station, Novotel London Excel offers a Turkish steam bath, a sauna and 24-hour room service. This contemporary property is conveniently located in Canning Town.

There are a variety of facilities on offer to guests of Novotel London, such as babysitting/child services, a concierge and a 24-hour reception. In fine weather, an outdoor terrace provides a nice spot to relax. The hotel also features a well-equipped fitness centre.

Each room is equipped to make guests comfortable and has movies-on-demand, a mini bar and internet access. The bathrooms feature a bathtub and offer a hair dryer.

In-house dining options include Upper Deck, which provides an ideal spot to enjoy a meal. Each evening, guests are welcome to relax in the cosy lounge bar.

Novotel London Excel is 10 minutes on foot from Royal Victoria Docklands Light Railway Station. Guests are also able to easily visit ExCeL London.

8.2
Very good rating
Based on 3,174 verified guest reviews

Latest deals for Novotel London Excel

Thu 24/7
Fri 25/7
Double room
1 twin bed
RM 428
bed type unknown
RM 674
1 queen bed
RM 888
Executive room
1 queen bed
RM 628
1 queen bed
RM 697
1 twin bed
RM 698
King room
bed type unknown
RM 782
bed type unknown
RM 874
1 king bed
RM 1,434
Superior room
bed type unknown
RM 548
1 queen bed
RM 590
1 queen bed
RM 611
Queen room
1 queen bed
RM 465
1 queen bed
RM 489
1 queen bed
RM 518
Standard Room
bed type unknown
RM 389
bed type unknown
RM 458
bed type unknown
RM 462
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Novotel London Excel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Conditioner

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

General

  • Family rooms
  • Inner courtyard view
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • No smoking
  • Designated smoking area

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool and spa

  • Sauna
  • Steam room

Parking and transportation

  • Parking
  • Private parking

Bedroom

  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Novotel London Excel

8.2
Very good
3174 verified ratings
Wonderful
1589
Very good
645
Good
456
Okay
158
Fair
155
Mediocre
72
Poor
99

Summary of reviews

Guests say
Guests appreciated the hotel's great location, especially its proximity to the O2 and ExCeL London. However, many expressed dissatisfaction with the service, citing long wait times and unresponsive staff. Cleanliness was also a concern, with reports of dirty rooms and bathrooms. Overall, while the location and some staff were praised, the service and cleanliness left much to be desired.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

9.7
Wonderful
Anonymous, Jun 2018
Pros (+) Lovely room Clean fast efficient
Cons (-) Access to a pool would have been a bonus - even at another hotel

Location

7 Western Gateway Royal Victoria Dock, London, E16 1AA

What's nearby

  • East End4.6 km
  • Tower Bridge6.8 km
  • Tower of London6.8 km
  • The Shard7.6 km
  • St. Paul's Cathedral8.4 km
  • Waterloo9.4 km
  • London Eye9.9 km
  • Strand10.1 km
  • Big Ben10.2 km
  • Palace of Westminster10.3 km
  • Central London10.4 km
  • Charing Cross10.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Novotel London Excel

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
October
RM 748
RM 954
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 28% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Novotel London Excel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Novotel London Excel

  • If you’re after a cheap room at Novotel London Excel, then you should consider staying during the low season. The cheapest deals can generally be found in September and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Novotel London Excel, plan to stay on a Monday or Thursday. The most expensive day is usually Friday.
  • The cheapest price a room at Novotel London Excel was booked for on KAYAK in the last 2 weeks was RM 652, while the most expensive was RM 652.
  • How long should you stay at Novotel London Excel? KAYAK users usually book their rooms here for 9 days.
See more tips

FAQs when booking at Novotel London Excel

  • Where is Novotel London Excel located?

    Novotel London Excel is located at 7 Western Gateway Royal Victoria Dock in Newham, 10.3 km from the centre of London. East End is the closest landmark to Novotel London Excel.

  • When is check-in time and check-out time at Novotel London Excel?

    Check-in time is 15:00 and check-out time is 12:00 at Novotel London Excel.

  • Does Novotel London Excel offer free Wi-Fi?

    Yes, Novotel London Excel offers free Wi-Fi.

  • How far is Novotel London Excel from the airport?

    Novotel London Excel is 2.1 km from London City.

  • How does KAYAK find such great Novotel London Excel hotel deals?

    KAYAK scours the web for all room deals available at Novotel London Excel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel London Excel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel London Excel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
18% cheaperIbis London Excel Docklands8.1 Excellent (3,724 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-FiRM 434+
4-star hotel
Sunborn London Yacht Hotel8.7 Excellent (3,371 reviews)0.13 kmRestaurant, Bar/Lounge, Room serviceRM 790+
3-star hotel
78% cheaper
Fox Apartments
8.6 Excellent (28 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Coffee machineRM 115+
4-star hotel
Crowne Plaza London Docklands8.4 Excellent (3,219 reviews)0.19 kmIndoor pool, Spa and wellness centre, Fitness centreRM 672+

Cheapest

See cheapest stays in London
3-star hotel
78% cheaper
Fox Apartments
8.6 Excellent (28 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Coffee machineRM 115+
3-star hotel
18% cheaperIbis London Excel Docklands8.1 Excellent (3,724 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-FiRM 434+
4-star hotel
11% cheaperGood Hotel London8.1 Excellent (3,640 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-FiRM 470+
4-star hotel
Crowne Plaza London Docklands8.4 Excellent (3,219 reviews)0.19 kmIndoor pool, Spa and wellness centre, Fitness centreRM 672+

Most recommended

See most recommended stays in London
4-star hotel
Sunborn London Yacht Hotel8.7 Excellent (3,371 reviews)0.13 kmRestaurant, Bar/Lounge, Room serviceRM 790+
3-star hotel
78% cheaper
Fox Apartments
8.6 Excellent (28 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Coffee machineRM 115+
4-star hotel
Crowne Plaza London Docklands8.4 Excellent (3,219 reviews)0.19 kmIndoor pool, Spa and wellness centre, Fitness centreRM 672+
4-star hotel
11% cheaperGood Hotel London8.1 Excellent (3,640 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-FiRM 470+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.0
10.3 km
London City
1.9 km

Everything you need to know for your stay in London

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